Customer Service and Sales Representative for a Bank

Company Name:
Position Responsiblities
Consistently provide a high level of customer service in a prompt and timely manner.
Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks.
Knowledge of all secondary products and services and how to cross sell them to the customer.
Display effective verbal, written, and listening skills.
Exhibits positive attitude during times of change.
Handles and pays out money according to policy and procedure.
Ensures customer complaints are handled with a sense of urgency, using good judgment and superior customer service.
Ensure all complaints are reported to the supervisor timely.
Properly use the Point of sale system to cash checks, process loan transactions, sell products, and balance cash drawer.
Accurately account for all cash and negotiable equivalents by following all policy and procedures.
Assist Manager in the collection process and prepare files for collections.
Knowledge of the general office duties and how to properly use all office equipment.
Previous banking, retail or sales experience
Customer Service oriented
Ability to multitask.
Good computer skills.
Excellent interpersonal & communication skills.
Previous cash handling or sales experience of any kind a plus.
Pay: Based on Experience
Hours: Part-time (roughly 20-25/week, max 30)

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