VoIP Network Technician

Company Name:
Evergreen Healthcare
Mission: EvergreenHealth will advance the health of the community it serves through our dedication to high quality, safe, compassionate, and cost-effective healthcare. Job Summary: Works in a team that provides 24x7 support for all VoIP production systems used by EvergreenHealth and is responsible for the day-to-day move, add, change functions in support of the VoIP system. Will also serve as a support resource for the Telecommunications team with regards to tasks of basic to medium complexity. Essential Job Functions: 1.?Responds to telecommunications requests for phone, FAX and speed dial adds/moves/changes between hospital departments and physician clinics. 2.?Performs hands-on technical work and performs CER and QOS changes as appropriate. 3.?Activates network ports as appropriate for VoIP adds/moves/changes. 4.?Accountable for following the guidelines for attendance, punctuality and overall dependability. Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals and values. 5.?Responsible for the "Accountabilities" associated with this position in support of the organization. 6.?Performs other duties as assigned. Competencies: o?Leadership ability, have initiative and be resourceful by defining problems, collect data, establish facts, and draw valid conclusions. o?Present information and respond to questions from groups of managers, employees and clients. License, Certification, Education or Experience: REQUIRED for the position: o?2 years of related experience and/or training or combination of education and experience o?Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. DESIRED for the position: o?Bachelor's degree in the technical and/or business fields

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