Sales Support/Customer Service Representative
Kirkland, WA Kirkland, WA Full-time Full-time $32 - $35 an hour $32 - $35 an hour 3 days ago 3 days ago 3 days ago We, at Leggett & Platt Inc.
, are searching for a Sales Support Administrator to help support our Aerospace business.
At L&P Aerospace, we specialize in creating complex tube and duct assemblies using high-performance materials capable of withstanding extreme pressure, temperature, and chemical interactions.
How high are our quality standards, you ask? So much so, that we have products supporting space launch vehicles, as well as US and European military fighter jets! If you join our team, your work will ensure families across the world fly a little safer, wherever their travels may take them.
In this role you will have the opportunity to contribute, define, and implement strategies to achieve the business objectives.
Your contributions will have a direct impact on the business by facilitating, measuring, and improving the quality of management and teamwork.
The team you will be working with is strategic, collaborative, and close knit and values diversity of thought and hard work.
Pay Range:
$32.
00/hr.
- $35.
00/hr.
Work Schedule:
Monday-Friday/Full time/40 hours per week So, what will you be doing as a Sales Support Administrator? Manage customer inquiries and act as the 'voice of the customer' within the Kirkland, WA facility as well as the broader sales and operations teams.
Point of escalation for customer delivery and manufacturing issues.
Engage appropriate departments, make recommendations on appropriate response, and communicate resolution to customers.
Provide ongoing updates to the customers until all issues are resolved.
Administrative sales support to include quote generation, order submission, and monitoring of open orders to provide updates to clients throughout the production cycle.
Identify activities to continually improve the process of providing innovative and efficient customer care.
Support the group's Business Development team as the primary customer point of contact.
Interact daily with onsite production leadership and purchasing to alert them to any customer changes, feedback or questions.
To be successful in this role, you'll need:
Previous experience in sales or customer support for a manufacturing company is required.
Bachelor's degree or significant experience in a similar role is required.
Ability to cultivate and maintain effective relationships with diverse audience ranging from internal teams and customers.
Excellent communication and conflict resolution skills.
Strong organizational skills.
Work well in a team and promote a positive working relationship with co-workers and customers.
Microsoft Office proficiency, particularly Excel.
Things we consider a plus.
Experience with exotic metal alloy sales or aerospace component experience a plus.
What to Do Next Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team.
As you apply, be sure to create a profile, and sign up for job alerts, so you can track your application and be the first to know when new opportunities become available that you might be qualified for as well! Job Type:
Full-time Pay:
$32.
00 - $35.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Kirkland, WA 98033:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
, are searching for a Sales Support Administrator to help support our Aerospace business.
At L&P Aerospace, we specialize in creating complex tube and duct assemblies using high-performance materials capable of withstanding extreme pressure, temperature, and chemical interactions.
How high are our quality standards, you ask? So much so, that we have products supporting space launch vehicles, as well as US and European military fighter jets! If you join our team, your work will ensure families across the world fly a little safer, wherever their travels may take them.
In this role you will have the opportunity to contribute, define, and implement strategies to achieve the business objectives.
Your contributions will have a direct impact on the business by facilitating, measuring, and improving the quality of management and teamwork.
The team you will be working with is strategic, collaborative, and close knit and values diversity of thought and hard work.
Pay Range:
$32.
00/hr.
- $35.
00/hr.
Work Schedule:
Monday-Friday/Full time/40 hours per week So, what will you be doing as a Sales Support Administrator? Manage customer inquiries and act as the 'voice of the customer' within the Kirkland, WA facility as well as the broader sales and operations teams.
Point of escalation for customer delivery and manufacturing issues.
Engage appropriate departments, make recommendations on appropriate response, and communicate resolution to customers.
Provide ongoing updates to the customers until all issues are resolved.
Administrative sales support to include quote generation, order submission, and monitoring of open orders to provide updates to clients throughout the production cycle.
Identify activities to continually improve the process of providing innovative and efficient customer care.
Support the group's Business Development team as the primary customer point of contact.
Interact daily with onsite production leadership and purchasing to alert them to any customer changes, feedback or questions.
To be successful in this role, you'll need:
Previous experience in sales or customer support for a manufacturing company is required.
Bachelor's degree or significant experience in a similar role is required.
Ability to cultivate and maintain effective relationships with diverse audience ranging from internal teams and customers.
Excellent communication and conflict resolution skills.
Strong organizational skills.
Work well in a team and promote a positive working relationship with co-workers and customers.
Microsoft Office proficiency, particularly Excel.
Things we consider a plus.
Experience with exotic metal alloy sales or aerospace component experience a plus.
What to Do Next Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team.
As you apply, be sure to create a profile, and sign up for job alerts, so you can track your application and be the first to know when new opportunities become available that you might be qualified for as well! Job Type:
Full-time Pay:
$32.
00 - $35.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Kirkland, WA 98033:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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